Finch Hill Health Centre Level 2 Chester Street Car Park, Chester Street, Douglas, IM1 2PG | Tel: +44 (0) 1624 656050

Patient Access

What is Patient Access?

With Patient Access you can now access our GP services at home, work or on the move — wherever you can connect to the internet. What’s more, because Patient Access is a 24 hour online service you can do this in your own time, day or night. Patient Access is also available on a mobile app which is free for iOS and Android users.  If you register with Patient Access the following facilities are available to you –


  • Book a GP appointment – currently only video consultations
  • Book a blood test appointment
  • View your appointments
  • Cancel your appointments
  • Order repeat prescriptions and check the progress
  • View your immunisation history
  • View your recorded allergies
  • View your medical history


How do I register?


To register for this service, you will need to come into the practice with Photo ID (passport, driving licence etc) and request your registration details for Patient Access.


Once we have checked your details and you have signed our Terms & Conditions we will supply you with a letter containing your login codes and a pin. Then click on the  link below to register for Patient Access.


Please note we will not be phasing out our repeat prescription service on our website but encourage our patients to use Patient Access to order their medication. This is because Patient Access has a direct link to our clinical system and therefore your medical record. This method will reduce the possibilities of prescribing errors and will improve the service we offer. If you don’t currently order your prescriptions online but have access to the internet it would be worthwhile signing up for Patient Access!


Is my information secure?

All information that is sent to our surgery via Patient Access is secure. Your personal details are encrypted and protected using the highest standard internet security, so it cannot be intercepted. Only you and your GP surgery are able to see this information.


Please remember to bring your photo ID when you come to the practice to register for this service as we can not activate your Patient Access account without it!


Please register for Patient Access by clicking on this link