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Welcome to
Finch Hill Health Centre

Kensington Road, Douglas, Isle of Man, IM1 3FH
44 (0) 1624 656050

44 (0) 1624 656057

Emailing prescription requests ( posted on Aug 28, 2018 )

Please note, that with effect from Monday 27th August 2018, prescriptions will no longer be accepted via email.

 

In future you will either have to:

 

1.  Apply for "Patient Access", this allows you to order prescriptions, book/cancel appointments, view results etc via your mobile device or computer.  This can be requested at the surgery, we will need to see some photographic ID and can be done whilst you wait.

2.  Go onto the Finch Hill website (www.finchhill.im) and request via "prescriptions" tab.

3.  Ask your pharmacist to order the items for you.

4.  Come into the surgery in person or post a request.

Policy on Investigations & Treatment ( posted on Jan 15, 2018 )

When we request investigations for our patients, they are always part of a carefully considered management plan aimed at clarifying a medical problem as quickly as possible.  On rare occasions we will carry out investigations for a consultant to whom we have referred our patient and who requests the investigation in writing.  We remain responsible for all the tests that we request and are obliged to follow up the results and take action where appropriate.  For that reason, we are unable to carry out investigations for other doctors whom we have no interaction.  This includes family doctors and specialists in other countries.

 

Similarly, should a doctor with whom we have no interaction request a particular medication for a patient, it is his/her responsibility to prescibe it.  If we ultimately prescribe for a patient in such circumstances, we will take over medical management to allow us to monitor the effects of such treatment.

 

 

Drs Freer, Heath, Dunston & Dickens

Patient Access ( posted on Mar 28, 2017 )

 

You can now view your medical history online, order repeat prescriptions and make GP appointments. 

 

See our Patient Access page for more details.

Social Media ( posted on Mar 28, 2017 )

 

The partners at Finch Hill Health Centre welcome comments and suggestions from their patients and these can be submitted via our website or in writing to the Practice Manager.

 

If you have a comment or complaint about the surgery we encourage you to report this through the correct channels, not via social media such as Facebook.  The practice always investigates complaints and responds to patients in a timely way.

 

The partners will not hesitate to remove a patient from the surgery list if they are found to have made libellous statements or defamatory comments about the surgery or a member of the surgery staff.  The legal definition of defamation is:

 

"any intentionally false communication, either written or spoken, that harms a person's reputation; decreases the respect, regard, or confidence in which a person is held; or induces disparaging, hostile or disagreeable opinions or feelings against a person."

 

Thank you

Blood Clinic Mondays 8.15 - 10.15 ( posted on Sep 29, 2015 )

 

Please make an appointment for our clinics which will run every Monday morning from 8.15 - 10.15.

 

Appointments will be 5 minutes only.

 

Please bring your blood form with you.


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